faq
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faq
Frequently Asked Questions
General
To hire a car from us, you’ll need a valid form of ID (identity card or passport) and a valid driving licence.
The minimum age required to hire a car from us is 21.
Our car rentals are generally offered for specific durations, ranging from a few hours to several weeks. However, if you require a long-term rental, please contact us to discuss your specific requirements.
All our rental cars are covered by third-party insurance. However, please note that additional charges may apply in the event of damage to or theft of the car. We also recommend that you take out additional insurance for greater cover.
Yes, you can drive our cars outside Tetouan.
Yes, you can cancel your car hire booking. However, please note that cancellation charges may apply, depending on the notice period. We recommend that you contact us as soon as possible if you need to cancel your booking.
No, we do not offer car delivery and collection services at specific locations in Tetouan but we are only a 5 minute walk from Tetuan airport.
You must return the car with the same level of fuel as when you picked it up. If the car is returned with less fuel, a refuelling fee will be charged. We recommend that you refuel the car before returning it.
In the event of a breakdown or accident, please contact us immediately. We will provide you with the necessary instructions and organise the appropriate assistance depending on the situation.
If you have any further questions or concerns, please do not hesitate to contact us directly. We’ll be delighted to help!
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- B4, Avenue 9 Avril, Tetouan 93000, Maroc
- actorentcar@gmail.com
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(+212) 666 708 856
(+212) 808 664 516